Applying UX Principles to the Design of Library Discovery Services

Maciej Dziubecki
ALEPH Polska Ltd

Applying UX Principles to the Design of Library Discovery Services

User experience (UX) is getting more and more attention at the libraries. By providing best of breed solutions for discovery and delivery academic libraries strive to increase user engagement, promote the usage of available collections, and support patrons in achieving their goals. What are the key issues in building user-friendly discovery services? First of all understanding of users needs. In academic libraries they might be complex, as the university community is very diverse, from first year students to researchers. In this presentation I will try to share experience of the service provider in applying UX Principles to the design of Library Discovery Services.